15-day Action Time

If you go by existing laws, bureaucratic “red tape” may be non-existent. To ensure prompt or immediate action, it is advisable to make one’s request in writing, and address the same to the appropriate government agency. The office that receives your request has very little choice but to act on it; otherwise, the responsible officer may be charged administratively with violation of Rep. Act 6713 (which established the Code of Conduct and Ethical Standards for Public Officials and Employees), particularly, Section 5 thereof. Under the said provision, these public servants are required to act promptly on letters and requests within fifteen days from receipt thereof; to process documents and papers expeditiously and to act immediately on the public’s personal transactions. One of the most professional government agencies that adheres strictly to this requirement is the Bangko Sentral ng Pilipinas. Yes, it can be done.